FAQ's


What is Sound Wave Art?
Soundwave art is a visual portrayal of sound (those squiggly lines). 100% unique artworks of special moments for any reason.

What Sounds Can You Make Artwork From?
If you can hear it - record it. If you can record it - we can make it for you! From babies to Ferrari engines, a couples first dance song to the bark of their dog. We love it when you send us something special and unique!  

How Are Woof On The Wall Soundwave Art Prints Created?
Woof On The Wall designer - Ryan, creates every print personally and to order. Your art is a one of a kind. Ryan's background in TV and film audio has given him valuable skills in the understanding of sound. Once a recording has been received, Ryan starts by cleaning the sound and removing background noise - just leaving the bits that matter! Next, the design of your art. Using purpose built software, Ryan turns your sound/video into a visual piece - MAGIC! Your custom colours and text are added, then sized, framed and carefully shipped out!

How Do I Record My Sound?
At Woof On The Wall we're all about our products being personal - that's why we need you to do the recording part. There are many ways to record your sound - phones built in dictaphone function, laptops microphone etc.. however sending your file across can be challenging. You can upload your file during the checkout process or alternatively email it us. Remember - if you require any help at any time just let us know.

How Much Is Postage?
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How Long Will it Take to Arrive?
Every order is made on an individual basis, and at busy times (Christmas, Mothers Day, Valentines Day etc) orders can take a little longer due to demand. We always aim to get your proof copy sent to you within 3 days of you placing your order. Once the artwork has been approved, your print is usually printed and shipped within 2 days. Delivery and design time varies from product to product. For prints shipped within U.K please allow 1-2 weeks for delivery, within the EU 1-3 weeks and the rest of the world 2-4 weeks.

How Do You Package Your Products For Shipping?
All prints are carefully rolled into tubes which are secure and durable. Prints that are framed.. we wrap, double wrap, triple wrap in bubblewrap and other packing materials to ensure your product gets to you in perfect condition.

Do you accept returns?
For personalised products we cannot offer a return unless a mistake has been made, or if the product has been damaged in transit. If the product was approved showing the mistake a £15 re-print fee will apply. For any non-personalised items we're happy for you to return in within 30 days.   

What Happens If I'm Not Happy With My Product? 
If you are not happy with your product, please contact us and we will do everything we can to resolve this for you.